Petit Palace President Castellana

The hotel is a little more run down since i last visited 10 years ago, but the rooms are comfortable and the towels still have the "This is a towel" printed on them which is a wonderful touch.

The hotel is well located with easy access, and the staff ( Belen and Mery) were very helpful, very friendly, and customer oriented. 😀

Location is excellent for those who want to visit museums (Prado, Museo Nacional Centro de Arte Reina Sofía and Thyssen-Bornemisza Museum) and enjoy shopping. 4 bus routes 20 meters to the left of the hotel, any of the buses will take you to the "Museum Quarter", National library and Tourist office (4 - 6 bus stops or 20 minutes of walk in a good weather). To the right of the hotels - "kilometres" of a luxury shopping (in fact for any budget). Service is perfect. The staff is great. My special thanks to Olga, she knows almost everything about Madrid, museums, logistics. She loves her city and her job. She is helpful and professional. I would like also to mention her colleagues Juan and Yago. They are very attentive and helpful. I also want to thank the staff of the hotel restaurant for amazing breakfast.

The staff are great. A special shout-out to Olga, who deserves a special mention for helping me change rooms late at night when the heating broke down, and going over and above to make this easy. Thank you, Olga! Loved the location. Loved the fact there was a bath and a shower that worked well.

Location was fantastic. We travelled for the Madrid Marathon and the hotel was exactly between the start and finish line. Breakfast was great, room was great and staff were fabulous.